PRIVACY POLICY OF PRIMESHOPZ L.L.C.

PrimeShopz L.L.C. (UIN: 812423226) operates this store and this website, including all information, functionalities, tools, products, and associated services, to offer you a personalized shopping experience (the “Services”). PrimeShopz L.L.C. uses the WordPress platform with the WooCommerce extension, which allows us to provide these Services to you.

This privacy policy describes how we collect, use, and share your personal information when you visit or use the site, make a purchase, or otherwise interact with us. In the event of a conflict between our General Terms and Conditions and this Privacy Policy, the latter shall prevail with respect to the collection and processing of your personal data.

👥 Company Information

Please read this privacy policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this policy and consent to the collection, use, and sharing of your personal data as described below.

1. Personal Data Collected

By “personal data”, we mean any information that allows you to be identified directly or indirectly. Anonymized or aggregated data is not considered personal data. Depending on your interaction with our Services and applicable legislation (specifically the GDPR), we may collect the following categories:

• Contact Data: name, postal address, billing and shipping address, phone number, email address.

• Financial Data: payment card information, transaction details, payment method.

• Account Information: identifiers, password, preferences, and settings.

• Transaction Data: items viewed, added to the cart, purchased, returned, or exchanged.

• Communications: information provided when you contact our customer service.

• Device Data: information about the browser, network, IP address.

• Usage Data: interactions with our Services (navigation, time spent, clicks, etc.).

2. Data Sources

We collect your data:

• Directly from you when you create an account, place an order, or communicate with us.

• Automatically through our Services, particularly through the use of cookies and similar technologies (managed by WordPress/WooCommerce and their extensions).

• Through our service providers (payment, logistics, hosting, etc.).

• From our partners and other third parties for advertising and analytical purposes.

3. Use of Personal Data

We use your data to:

• Provide and improve our Services (order processing, payments, deliveries, returns, account management, etc.).

• Personalize your shopping experience and recommend products that may be of interest to you.

• Marketing and Advertising: send you offers, promotions, and personalized information.

• Security and Fraud Prevention: authentication, detection, and management of fraudulent activities.

• Customer Service and Communication: answer your questions and manage our relationship with you.

• Legal Reasons: comply with the law and requests from competent authorities.

4. Sharing of Personal Data

We may share your data with:

• Our technical platform providers (WordPress/WooCommerce Hosting) and the extension developers necessary for the operation of the store.

• Our marketing partners to serve personalized advertising (in accordance with their own privacy policies).

• Service providers such as logistics, customer support, or data analytics.

• Our subsidiaries and business partners within the framework of managing our business activities.

• Business transactions (merger, acquisition, reorganization, etc.).

5. Relationship with WordPress and WooCommerce

Our Services are built on the WordPress platform and the WooCommerce e-commerce extension. These tools, as well as the third-party extensions we use (for payment, analysis, etc.), may collect and process some of your data to allow us to operate. You can consult the privacy policies of these providers for more information on their use of your data.

6. Third-Party Sites and Links

Our Services may contain links to third-party sites. We are not responsible for the security or confidentiality of the information provided on those sites. Please review their privacy policies before any interaction.

7. Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has transmitted data to us, please contact us at 📧 support@primeshopzllc.com.

8. Security and Retention

No security measure is infallible. We protect your data, but we cannot guarantee absolute security. Data is retained for as long as necessary to execute the services, comply with our legal obligations, or resolve disputes.

9. Your Rights (GDPR)

In accordance with applicable legislation (specifically the General Data Protection Regulation – GDPR), you have several rights:

• Right of access to your personal data.

• Right to rectification of inaccurate data.

• Right to erasure (“right to be forgotten”).

• Right to data portability.

• Right to object to or restrict processing.

• Right to withdraw your consent at any time.

To exercise these rights, please contact us at 📧 support@primeshopzllc.com. We will respond to your request within the timeframes provided by law.

10. Complaints

If you believe your rights are not being respected, you may file a complaint with the competent data protection authority in your country of residence or the corresponding supervisory body.

11. International Transfers

As we operate from outside the European Union (Kosovo), your data may be transferred to and stored outside the European Economic Area (EEA). We ensure that these transfers comply with applicable legal requirements, using Standard Contractual Clauses approved by the European Commission or other equivalent guarantees to ensure an adequate level of protection.

12. Policy Modifications

We may modify this privacy policy at any time to reflect changes in our practices or legal requirements. The date of the last update will be indicated in the header. By continuing to use our Services, you accept the revised version of the policy.

PrimeShopz L.L.C. — For any questions: 📧 support@primeshopzllc.com